Frequently Asked Questions

WHERE CAN I FIND PRODUCT INFORMATION (SIZING, MATERIAL, ETC.) FOR THE DIFFERENT STYLES OF APPAREL?

 

We sell a wide variety of apparel that is manufactured by a number of different companies. Like all apparel manufacturers these companies have different sizing, production parameters and definitions. Please make sure you review the sizing information on our site for the products you are ordering so that we can deliver the right product to you.

 

You can find a link to the product information for a specific product within the description on each product page. You can find sizing, fabric material and apparel cut information within these pages.

 

HOW DOES SHIPPING WORK?

 

All of our shipping information can be found here.

This page includes details on when your product will be delivered and our policy on returns.

 

WHAT ARE THE CARE AND HANDLING INSTRUCTIONS FOR MY NEW GARMENTS?

 

We are sure you are going to be very happy with your new garment.  Now that you have your custom print, we wanted to let you know the best way to prolong the life of your new garment.

Items of note:

With some of our printing processes the garment must be sprayed with a natural, safe, non-toxic solution to ensure color vibrancy and durability of the printed design.  Not to worry! it is harmless and will vanish after the first wash.   We do suggest that the garment be washed prior to wearing the first time. This will ensure that the solution is washed out.

We suggest the following care instructions:

Machine wash cold water, inside-out, gentle cycle with a mild detergent and with similar colors.  Use non-chlorine bleach, only when necessary.  NO fabric softeners.  Tumble dry low, or hang-dry for longest life.  Cool iron inside-out if necessary.  Do NOT iron the decoration. Do not dry clean.

 

WHY DOESN'T MY SHIRT LOOK EXACTLY LIKE THE IMAGE ON THE SITE?

 

We use a variety of production methods to create your garment. Image placement and color matching are variable processes and can be highly subjective. The garment you receive will be very close to the images displayed on this site but it is impossible for them to be exactly the same. Placement will vary depending on the size of the garment and other factors. If you see a color difference it is generally due to the fact that everyone's monitor displays color slightly differently. If you really think we missed the mark please let us know.

 

We strive to make our customers feel comfortable and happy with their purchases, so if you have any questions about our policies, please let us know!